Terms & Conditions

Welcome to Umar Shop! By using our website and purchasing our products, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.

1. General Information

  • Umar Shop is an online store offering AirPods, Smartwatches, and Tracksuits.
  • We reserve the right to update or modify these terms at any time without prior notice.
  • By accessing or using our website, you agree to comply with these terms.

2. Eligibility to Purchase

  • You must be at least 18 years old or have parental/guardian consent to make a purchase.
  • You must provide accurate and complete information when placing an order.
  • We have the right to refuse service or cancel orders if any suspicious activity is detected.

3. Product Information & Pricing

  • We strive to provide accurate product descriptions, but we do not guarantee that all information (including images and specifications) is error-free.
  • Prices are subject to change without prior notice.
  • Any promotional discounts or offers are valid for a limited time only.

4. Orders & Payments

  • All orders must be placed through our website.
  • We accept various payment methods, including Cash on Delivery (COD), Bank Transfer, and Digital Wallets (if applicable).
  • Once an order is placed, you will receive an order confirmation email.
  • Umar Shop reserves the right to cancel any order if the payment is not completed or if fraudulent activity is suspected.

5. Shipping & Delivery

  • We aim to ship orders within 24-48 hours of order confirmation.
  • Delivery time depends on your location and courier service. Generally, it takes 3-7 business days for orders to arrive.
  • We are not responsible for delays caused by courier services, weather conditions, or unforeseen circumstances.
  • If an order is returned due to an incorrect address provided by the customer, the customer must bear the reshipping charges.

6. Returns & Refunds

  • We offer returns and exchanges within 7 days of receiving the product, provided that:
    • The item is unused, unworn, and in its original packaging.
    • The product has a valid proof of purchase.
  • Non-Returnable Items:
    • Used or damaged items.
    • Items without original packaging.
    • Products purchased during special sales or promotions.
  • Refunds (if applicable) will be processed within 5-7 business days after the returned item is inspected.

7. Warranty & Claims

  • Our AirPods and Smartwatches come with a limited warranty (if applicable), covering manufacturing defects.
  • The warranty does not cover:
    • Physical damage, water damage, or mishandling.
    • Battery deterioration due to regular use.
    • Accessories like charging cables, cases, or straps.
  • To claim a warranty, you must provide a valid receipt and proof of defect.

8. Privacy Policy

  • Your privacy is important to us. We do not share or sell your personal information to third parties.
  • All payment transactions are securely processed, and your financial details remain confidential.
  • By using our website, you agree to receive occasional promotional emails and offers (you can unsubscribe anytime).

9. Limitation of Liability

  • Umar Shop is not responsible for any indirect, incidental, or consequential damages resulting from product misuse.
  • We do not guarantee that our website will be error-free, uninterrupted, or secure at all times.

10. Governing Law

  • These terms are governed by the laws of Pakistan.
  • Any disputes arising from these terms shall be resolved through mutual discussion first. If unresolved, legal action may be taken in the relevant jurisdiction.